General Questions
What is RefundWatcher?
RefundWatcher is a free mobile app that automatically tracks your warehouse purchases and alerts you when prices drop, so you can claim refunds. We help you save money by monitoring price changes on items you've recently bought. Currently available for Canadian warehouse locations only.
Is RefundWatcher really free?
Yes! RefundWatcher is completely free to download and use. There are no subscription fees, hidden costs, or premium tiers
How much money can I save with RefundWatcher?
The average RefundWatcher user saves $240+ annually by claiming refunds on warehouse price drops they would have otherwise missed. Heavy warehouse shoppers often save even more, with some users reporting over $500 in annual savings.
How It Works
How do I get started with RefundWatcher?
Getting started is simple:
- Download the RefundWatcher app from the App Store or Google Play
- Take photos of your warehouse receipts
- We'll automatically track prices and alert you when refunds are available
Do I need to scan every receipt?
For the best savings opportunities, we recommend scanning all your receipts. However, you can choose to only scan receipts with high-value items if you prefer. The more receipts you scan, the more potential savings we can find for you.
How quickly do I get alerted about price drops?
Price drop alerts are sent within hours of detection. We monitor prices multiple times per day to ensure you have the maximum time to claim your refund before the 30-day window expires.
Which stores does RefundWatcher support?
RefundWatcher currently tracks prices across 153+ warehouse club locations in Canada. We don't support US stores yet, but we're interested in expanding! If you'd like to see US store support, please let us know at [email protected].
Price Adjustment Policy & Refunds
Important Legal Notice: RefundWatcher is an independent third-party tool. We are NOT affiliated with, endorsed by, or sponsored by any retailer or warehouse club. The information below is based on publicly available retailer policies. All refunds and price adjustments are subject to each retailer's individual policies and discretion. View full legal disclaimer
What is the warehouse price adjustment policy?
Most warehouse clubs will refund the difference if an item you purchased goes on sale within 30 days of your purchase date. This applies to most merchandise, but electronics and appliances may have specific terms. Policies vary by retailer - please verify directly with your warehouse.
How do I claim a refund at the warehouse?
Visit the member services desk with your receipt (or membership card if you've lost it) and ask for a price adjustment. RefundWatcher provides you with all the details you need, including the item number and new price.
Read the full Costco price adjustment guide for Canada.
What items are eligible for price adjustments?
Most items are eligible for price adjustments if purchased within 30 days. However, eligibility varies by retailer and product category. Check with your warehouse for specific policies.
Do I need my physical receipt to get a refund?
No, most warehouses can look up your purchase history using your membership card.
Troubleshooting
What if I miss the 30-day refund window?
Unfortunately, most retailer policies require refund requests within 30 days of purchase. However, RefundWatcher alerts you as soon as price drops are detected to give you maximum time to claim your refund.
How can I contact RefundWatcher support?
You can reach our support team at [email protected]. We typically respond within 24 hours and are happy to help with any questions or issues.
Ready to Start Saving Money?
Join thousands of smart shoppers who never miss a warehouse refund opportunity.